FAQs

Placing an order with hiBOD is super easy, you can either order online through our website or call our customer service.

To order online, simply add your product to your shopping cart and follow the checkout steps.

To order on the phone, call our customer service at 02 8188 9088

Yes, hiBOD is a registered Australian business and all customers are provided with a Tax Invoice.

• All major credit cards (AMEX, MASTERCARD, VISA)
• PAYPAL
• HUMM PAY

Yes you most certainly can hire a hiBOD massage chair from 1 day to 1 Decade  

please refer to our Hire Massage Chair Section.

Please Refer to the returns policy.

Yes, You can in Sydney Only at the moment and by appointment on contact us atinfo@hibodmassagechairs.com.auor call 1300 GET MASSAGE (1300 438 627)

We offer up to 5 years warranty on our massage chairs.

Please see our warranty page for further information

We deliver all massage chairs for free within Major Listed City’s. In many cases, we can also assemble your massage chair for free as well.

* In case the delivery has to be made to a very remote area, or a location which requires us to arrange special equipment, different conditions may apply.

If you are not sure we would be able to reach your location you can contact us at info@hibodmassagechairs.com.au or call 1300 GET MASSAGE (1300 438 627)

Yes, the chair can be picked up with Prior arrangement from the Warehouse in Sydney.

Although as Massage Chairs are quite Heavy and with packaging is Bulky hiBOD recommends to either take advantage of their free deliver and install offer should it be available in your area or for an agreed discounted price get the professionals to deliver and install.

For more information please call 1300 GET MASSAGE (1300 438 627) or email: info@hibodmassagechairs.com.au.

We strive to deliver your order as soon as possible. Usually our products If available on hand can be delivered within a Day to a week. If our delivery times differ, this will be communicated to you in advance.